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ASRC
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Sales and Related
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19000545 Requisition #
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Builders Choice Lumber is recruiting for an Inside Sales representative and has the responsibility for facilitation of sales for customers.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES (and other duties as assigned)

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assist customers contacting us by phone and email
  • Answer customers' questions regarding products, pricing, availability, and payment options
  • Consult with customers to aid in the appropriate selection and purchase of merchandise
  • Work with colleagues throughout the organization to ensure excellent customer experience from the inception of the order through delivery
  • Listen and respond empathetically when faced with customer concerns 

  • Seek quick resolution to issues raised

  • Work hand-in-hand with management, by performing the administrative functions required to achieve the task at hand
  • Ensure timely quotations and accurate order processing
  • Follow up and update customers regarding bid status, order status, delivery status, etc.
  • Communicate clearly with customer regarding their expectations and how we intend to deliver on those expectations
  • Provide solutions through products, service, or information to add value to our customers
  • Entry of orders and credit memos into system accurately and efficiently

EDUCATION AND/OR EXPERIENCE

  • High School Diploma or GED
  • Valid Alaska Driver’s License
  • Construction Industry Experience
  • Have prior sales & customer service experience
  • Knowledge of Microsoft Office products and other windows-based programs
  • Forklift experience and certification preferred
  • Ability to solve problems and issues
  • Ability to interact and communicate effectively with others
  • Ability to juggle and prioritize multiple tasks thru completion
  • Strong focus on safety and quality
  • Ability and willingness to abide by BCL code of conduct, policies and procedures
  • Display knowledge, understanding, and sensitivity to the Inupiat Culture

LEADERSHIP COMPETENCY REQUIREMENTS FOR INDIVIDUAL CONTRIBUTOR LEVEL
Builders Choice Lumber, LLC subscribes to ASRC’s core competencies, which include Leading Self, Leading People, and Leading the Organization. In addition to our core competency model, our framework includes competencies specific to the various levels of positions within our company. For more information on our core competencies please contact the HR Department and reference the ASRC

 

Leadership Framework

 

Time Management

  • Uses time effectively and efficiently, concentrating his/her efforts on the more important priorities

Composure

  • Is cool under pressure and can handle stress
  • Can be counted on to hold things together during tough times. Is not knocked off balance by the unexpected

Self-Development

  • Is personally committed to and actively works to continuously improve himself/herself and understands that different situations and levels may call for different skills and approaches

Learning on the Fly

  • Learns quickly when faced with new problems and change
  • Experiments to find solutions and enjoys the challenge of unfamiliar tasks

Functional/Technical Skills

  • Has the functional/technical knowledge and skills to do the job at a high level of accomplishment

ADDITIONAL DETAILS

 

Language Skills

  • Ability to read and interpret documents

Mathematical Skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Reasoning Ability

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel.  The employee is occasionally required to stand, walk, climb or balance.  The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.   Specific vision abilities required by this job includes close\distance focus, color\peripheral vision, depth perception.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is primarily performed in an office setting with some minimal requirements for warehouse and outdoor yard work.  The noise level is usually minimal.  The work is in a fast-paced TEAM environment and requires collaboration with a variety of departments.  May work with or around freight, customer, and other equipment traffic.

 

Builders Choice Lumber is a drug free workplace and pre-employment drug testing is part of the hiring process.


ASRC Construction and its family of companies is an Equal Opportunity Employer.  Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status or any other legal protected status.  EOE:  M|F|D|V


ASRC Construction is the construction division of Arctic Slope Regional Corporation, an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act.


ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law.

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